I found that the lumbar cushion was hard and pushed me toward the edge of the seat. I took out the foam and replaced it with fiberfill and it is much more comfortable. I do like the head rest. It's still a bit stiff when you rock back and I hope that will eventually loosen with time.
This is a well-constructed chair with several adjustments to enhance user comfort I especially appreciate the lumbar support and adjustable arms along with the recliner option. Assembly instructions were clear and well presented; everything went into place readily and I soon had a finished product to begin using. I recommend the product highly.
This racing style chair is super comfortable. It wraps around and supports my back better than any other office chair I've used. The leather is soft and looks amazing. Movement is effortless and balanced even when fully reclined. Love it!