My husband loves this chair! The only problem was two right arms were in the box instead of a left one and a right one. He was able to put the chair together otherwise and enjoys it.
Lots of adjustments make it one of the more comfortable chairs I’ve used. I wish the lumbar support was not on elastic bands so they didn’t slip all the time but it’s easy to adjust and it makes moving it easy when you tilt the back.
It is a comfortable chair the only thing I don't like about it are the arms. While it is nice that the move up and down it would be nice if they could be moved completely out of the way.