Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
3
Ok chair too small but good support
on December 13, 2022
Posted by: Bill R.
This chair is made for about an 80% size man. Head rest hit me in my neck - I hate to build a 4 inch extension to get it up to head height. Chair is not wide - so arm rests don't support the wrist well. Good adjustability on the angle.
Although the chair is a great price i was disappointed that the head rest did not fit correctly. As I assembled the pieces all the parts were correctly labeled and the instructions were clear. (Please don't tell anyone that I read or even looked at the instructions.) However as i installed the headrest it does not fit it cannot fit and the bolts cannot be inserted without a slight modification to the assembly. A small little piece of plastic must be cut way for the headrest to slide into the back of the chair and the bolts inserted and tightened. It is such a small and minor mistake in the finishing of the plastic but the headrest cannot be installed without the slight modification.
I cannot believe what an incredible chair this is to have at my desk. Now I sit up straight with my back totally supported and my shoulders are back instead of my being hunched over. My feet are flat on the floor and my knees are not stressed. Perfect chair for working at my computer and I feel great. Thank you Staples :-)
This chair is great! It is great for using for work all day since it supports your back and all the material is mesh (back bottom and head). Pretty easy to build as well.
Mesh came apart on the side of the chair. It is collapsed on one side and not really any way to repair it without taking the whole chair apart.
Response from StaplesBy January 10, 2023
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.