I'm not sure if this is defective chair or not I'm 6'1" and ~195 lbs and the bottom chair mesh has pulled away from the outer ring (picture attached). I purchased it on 2/19/21 and used it daily until the middle of April. Then my company called us back into the office. Fast forward to August and now beginning to work from home again now the fabric has begun separating in the seat cushion. This is my office and was used buyer beware...
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
This has been the best office chair I have purchased. It looks great and was comfortable from the start. One height adjustment and I haven't had to change a thing. No back ache and I don't feel like I have to keep changing positions to work comfortably.
I like the mesh fabric - it is cool and supportive. I like the lumbar support but the head rest is not really useful (who uses a head rest in an office chair?).
I purchased an office chair from Wayfair. They cancelled my order. I was shopping in staples and purchased a better chair at a cheaper price!! The manager and sales clerk were amazing.