Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,184 Reviews)
Rating breakdown 4,184 reviews
5 Stars
2,898
4 Stars
683
3 Stars
207
2 Stars
145
1 Star
251
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Posted by: L.G.
Verified Purchase:Yes
Most comfortable chair
Written by a customer while visiting Staples
Posted by: M.H.
Verified Purchase:Yes
As a short person it's difficult for me to find a chair that fits. This one does! It provides support for my legs as well as my lumbar region. It's just the right height for my desk. My only problem is that it is a bit difficult to assemble. It takes time and patience to put it together.
Written by a customer while visiting Staples
Posted by: RICK
Verified Purchase:Yes
Pros: - Comfortable cool seat - Effective lumbar support - Headrest out of the way until you lean back Cons: - I found the angle of the seat to be too high in the front. It's not adjustable. I modified the seat mounting with longer bolts and washers to tilt it forward.
Written by a customer while visiting Staples
Posted by: MICHELLE M.
Verified Purchase:Yes
Good Chair That Suits Me perfectly
Written by a customer while visiting Staples
Customer Rating
1
Not Impressed
on January 10, 2023
Posted by: Melissa A.
I have had this chair only since December and the hydraulics are already messed up it wont stay up when raised and the back rest and lumbar support are really loose and that part came preassembled. To say I am frustrated would be an understatement.
Written by a customer while visiting Staples
Posted by: A.M.
Verified Purchase:Yes
This chair is probably ok for office use. However several factory sealed screws are loose. The washers continuously make noise when sitting and working. I have struggled quite a bit trying to get these screws tighter but there is very little access to them. I would skip this chair based on how annoying these loose unreachable parts are alone. This is an annoying disaster.
Written by a customer while visiting Staples
Posted by: VITO C.
Verified Purchase:Yes
we chose it in the store because it was comfortable. the portion directly under the seat.. where the back of your knees are.. the cover cracked and split even where the screws were cracked. we returned the chair the process was very good to return the item
Written by a customer while visiting Staples
Posted by: SSS
Verified Purchase:Yes
Set it up and enjoyed using it for about 8 months. Recently I heard scraping when I rolled the chair and saw that the hydraulic not only failed but the pre-set location for the hydraulic in the base had slipped a few inches and now scrapes the floor chair is now unusable.
Response from StaplesBy January 10, 2023
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples