I loved this chair, however after 9 months the bottom of the base crashed into the floor and it stopped rolling. Had to throw out a perfect chair because of the base
As someone who is 5'8" and often wears heels, I struggle with chairs being too low. This chair reaches a great max height that keeps my legs at the proper angle. It’s both functional and comfortable for a full day of work."
When you recline you can’t lock the chair in either of the three supposed positions. Otherwise not a bad chair, prob would not recommend unless the company can tell me why this is happening and what they intend to do to fix the problem.
Response from StaplesBy Staples, Customer Care, January 26, 2026
Hi, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^JH
This chair is great except for the headrest. It comes out too far from the chair. The depth of the seat is comfortable for a short person: 5'2. I will be returning for the other chair that looks identical to this one which I sat in at the store. I bought the wrong one because the right one was in the wrong spot.