Love this chair! I purchased one online for twice the money. Took about a week for it to start having problems. I will never buy another chair online unless it's one of these.
The mesh started breaking in less than a year of purchase.
Response from StaplesBy July 31, 2023
Hi William I hate to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^JJ
The chair is very comfortable and fairly easy to put together. I would have given it a 5 if I hadn’t gotten to putting on the headrest and see that they gave the wrong size screws. Now I don’t have the headrest which was one of the main reasons I bought this chair.