This was purchased for my son and he really likes it. Much more supportive than his old chair.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Love the chair, but the CRRREAKING is intolerable.
on May 6, 2026
Posted by: ronmorgan7
Great chair, wonderful. But after about a month, it started this LOUD creaking, the loudest chair creak I've ever heard. Like, CRRRAAAAACCCCCKKKKK!!!!! You can hear it across the house. Right now I'm sitting on a cheap folding chair on a pillow. Tried tightening all the screws, spraying the mechanisms with lubricants. Nothing works. Just a huge disappointment, because except for this, I love this chair.
Written by a customer while visiting Staples
Customer Rating
1
Swivel-tilt mechanism not working and armrest pad
on May 12, 2026
Posted by: daz
Swivel-tilt mechanism not working (the 3-postion recline not moving in-out positions). Also, the left armrest pad is broken.
I haven't had the chair long enough to give an honest overall review because I consider longevity important as well but so far the chair is okay. I have all sorts of joint problems. I work from home and I'm in that chair at least 12 hrs a day , ( with breaks that is). I have one hip replaced and two knee replacements and my back is almost hopeless. so far this chair is serving me well. I did get rid of my administrative chair that I have only had for maybe three years. I past it on and replaced it with this chair. so far I have no regrets.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Specs wrong for seat height.
on May 27, 2026
Posted by: Cyd
The chair is okay, but I specifically bought this chair because it stated the seat's lowest level was 16". It is more like 18 or 18.5. Also, the tension knob really does not make any difference. It's hard to twist, and I did not notice any difference in the tension. I would not buy this chair again.