Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,119 Reviews)
Rating breakdown 4,119 reviews
5 Stars
2,866
4 Stars
675
3 Stars
205
2 Stars
139
1 Star
234
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
2
Crappy quality
on January 17, 2026
Posted by: Drew
Worked good for the first year or so, then the cylinder sank into the base so it isn't as tall and scratches the floor if moved.
Written by a customer while visiting Staples
Posted by: Matthew
Verified Purchase:Yes
Solid chair for such a low price. Way better quality than other chairs at this price. 10/10 would definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Scott
Verified Purchase:Yes
I used this for 2 weeks and my back hurt so bad I gave the chair to co worked and he didn't last 1 hour in. Would not recommend this chair to anyone
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
3
2nd one- some changes for the worse
on January 18, 2026
Posted by: bk_inAZ
I like my first one, and it lasted a bit more than three years. They improved the back locking mechanism- it seems (I've only had the new one for hours now). BUT- the back's most upright position is too far forward, and the seat feels like the front is too high and the back of the seat is too low. So it puts a lot of pressure on your under-thigh behind the knee, and it feels like your knees are being pushed up into the abdomen. I write this in January, 2026. I have it adjusted as low as it will go, and it doesn't go as low as the one I had for just over three years. So my keyboard drawer just clears my knees and sits atop my squished thighs. I don't believe I will be able to get used to this. It's not comfortable for office use.
Written by a customer while visiting Staples
Customer Rating
4
Did not work
on January 22, 2026
Posted by: Oenxgs
This chair is great except for the headrest. It comes out too far from the chair. The depth of the seat is comfortable for a short person: 5'2. I will be returning for the other chair that looks identical to this one which I sat in at the store. I bought the wrong one because the right one was in the wrong spot.
Written by a customer while visiting Staples
Posted by: SaR
Verified Purchase:Yes
Nice experience
Written by a customer while visiting Staples
Customer Rating
1
Tilt lock doesn’t work like it should
on January 24, 2026
Posted by: Babyboy
When you recline you can’t lock the chair in either of the three supposed positions. Otherwise not a bad chair, prob would not recommend unless the company can tell me why this is happening and what they intend to do to fix the problem.
Response from StaplesBy Staples, Customer Care, January 26, 2026
Hi, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^JH
Written by a customer while visiting Staples
Customer Rating
5
Love it
on January 27, 2026
Posted by: Mgomez
As someone who is 5'8" and often wears heels, I struggle with chairs being too low. This chair reaches a great max height that keeps my legs at the proper angle. It’s both functional and comfortable for a full day of work."
Written by a customer while visiting Staples