base of my chair cracked in the center where it slides over the center shaft.
on April 7, 2021
Posted by: P.P.
Verified Purchase:Yes
very disappointed that the base split after only 10 months of use ! I am not overweight and only used it for 6 hours a day. Luckily it was under the warrantee and Staples helped me out. Was there a defect in the design ??
Love the chair. I replaced the Hyken as its seat base mesh wore out after five years. Even though it was covered under warranty I thought it was time to try a new chair. Compared to the Hyken the Dexley is wider and deeper in the seat base. The arms also sit a bit wider than the Hyken. I'm 5'11" and 200lbs. The Hyken feels a bit tight compared to this now. For someone smaller the Dexley may be too big. The Hyken headrest height seemed to go higher than the Dexley. At the Dexley headrest max height I had to tilt the headrest all the way up to be able to rest my head. The headrest also feels a bit further back than the Hyken. When you lock the back in place the Dexley still has a little give before it stops. The Hyken was a much tighter lock. I like the all-black look of the Dexley compared to the Hyken. The chairs roll pretty much the same way not too free on a hardwood floor but generally stays in place on a level floor. Overall very happy with the chair.
The wheels need to be pushed in place with significant force. Otherwise very easy to assemble. Attaching the head rest is optional and it looks better but less comfortable if not attached. I think the arms would not adjust low enough for a short person but otherwise it has lots of adjustments.