like the chair and it is comfortable. Adjustments are good. The only reason for the 1 star rating is because the salesperson in the store sold me an warranty plan on the chair starting that the chair only had a 90 day warranty on it. But when I got the chari home and read the warranty it is foe 7 years from the manufacturer. So i purchased the warranty plan for no reason.
The chair was easy to assemble and I've found it to be quite comfortable. There's a good amount of adjustment capability although adding seat tilt would improve it even more. Very good quality for the price.
I recently had an issue with a new chair I had purchased and the customer service parts department was so helpful. They solved the problem so quickly without any issues and I really appreciate all the hard work.
Chair is very comfortable. Assembly instructions are vague. Parts can be installed backwards if you are not careful. Instructions could be better to prevent this.
My wife is a photographer and spends long hours sitting in front of her computer editing photos and she loves this chair! It gives her the proper height and great lumbar/back support. The ability to adjust multiple settings has worked great!