The chair was comfortable in the store. But when I started using it my home office it fell short. After only a couple hours my back and butt we’re killing me. I tried several different adjustments to no avail. After trying for a week to get used to it I gave up and returned it. That’s where Staples get high marks. They didn’t even make me dismantle the chair and box it up. Simply rolled the chair into the store and the manager credited my card. Will definitely buy from them again.
My husband bought me an office desk chair but I sat in this one and fell in love. The lumbar support is perfect and I love how tall it is for my long legs. My cat doesn't claw it up either which is an added bonus!