I liked this chair while it lasted. I am 6'3" 230# and the seat started ripping 3 months after I bought it. I luckily bought the warranty but 3 months is a pretty poor lifetime even if I was sitting in it 24/7. The head/neck rest was also a bit too low for me. A wider person than myself would fit in it and it is rated for 275# but the seat construction is just held in with staples and one is suspended like a trampoline. I don't think this construction would hold anyone over 200# for long. I got a different chair today and have high hopes for it. I feel bad for people who don't buy the warranty and are out of their hard earned money. I would give this chair 3 stars if it lasted a year at least but I would never buy or recommend this chair to a friend.
Written by a customer while visiting Staples
Customer Rating
2
Doesn't last
on June 8, 2022
Posted by: Justin S.
Lasted less than a year before the mesh started splitting at the edge of the seat.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
At first I was unsure about how a mesh seat would feel but it honestly feels like I'm sitting on air. The back of the seat is also super supportive it helps with my back so much after a long day of work.
I purchased thsi chair because my leather chair had cracked and split so I decided to go with mesh. It has lumbar and head support adjustable height and arms. I love it! It is extremely comfortable. Best office chair I have ever had.