Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,097 Reviews)
Rating breakdown 4,097 reviews
5 Stars
2,853
4 Stars
672
3 Stars
203
2 Stars
137
1 Star
232
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Posted by: SONIA C.
Verified Purchase:Yes
Very comfortable chair.
Written by a customer while visiting Staples
Customer Rating
2
Started out well...
on September 15, 2022
Posted by: Jeff M.
When I initially purchase this chair it was comfortable and offered great support. As time progressed the mesh started to sag and within a year of purchase the seam along the seat of the chair has tore. They seat no longer provides support as the only thing stopping me from going through is the bar/base of the frame. Good thing I purchased a warranty. You'd do well to stick with the tried and true chairs that don't rely on mesh for their support.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples
Posted by: R.C.
Verified Purchase:Yes
This chair is not worth it. it only lasted about 7 months before it started to rip. So I went back to and regular chair with a 10 hour + rating.
Written by a customer while visiting Staples
Posted by: DAVID L.
Verified Purchase:Yes
Good solid chair for the office at a reasonable price. I’m 6’1 & 250lbs and there is plenty of room with the feeling of stability. I was extremely pleased that it was NOT made in PRC. Glad I made the purchase.
Written by a customer while visiting Staples
Posted by: MRS T
from Nolensville
Verified Purchase:Yes
Nice chair but it cut off my circulation behind my knees. Seems my body weight made the mesh push down and then the stiffness of the edge of the chair would cut off circulation. Loved adjustable head rest but wasn’t going to work.
Written by a customer while visiting Staples
Posted by: Myron G.
Verified Purchase:Yes
I really liked this chair or maybe I should say I really wanted to like it. This is my first experience with a mesh chair. I need a high back because I'm tall and tend to lean back every so often to relax. So I need something to support my head and neck. I also have lower back issues so lumbar support is needed. This chair fit all those bills. It really is nice and comfy! BUT....I also tend to twist in my chair a bit and sit on my hip for a couple of minutes at a time. or sit with my legs wide when I'm not using the keyboard. And therein lies the rub. The hard plastic sides on the chair really get to be uncomfortable over an 8-10 hour day in front of my computer due to the way I sit. They were so uncomfortable that my hamstrings go sore. I finally decided that I needed to return the chair for this single reason. If you are not 6'0 or over and under 200 lbs this chair would probably work great for you. The lumbar support is very nice. The mesh is comfortable even in shorts. I really like the fact that the back reclines without the seat reclining. Like I said I really wanted to like this chair. But for me the one glaring problem made it unusable. Your mileage may vary!
Written by a customer while visiting Staples
Posted by: M.N.
Verified Purchase:Yes
Easy to put together decently comfortable. As long as it holds together and doesn’t break or tear it seems good
Written by a customer while visiting Staples
Posted by: P.H.
Verified Purchase:Yes
I sit in the chair for hours developing software. This chair is a perfect fit me. With its adjustable lumbar support and headrest I am comfortable. My back issues are kept at bay with this chair. Also Staples support line is remarkable! So much so I wrote a letter to the agents boss praising and thanking her.
Written by a customer while visiting Staples