This is a great chair at a great price that holds up well against other mesh chairs that cost much more. Unfortunately the headrest sticks so far forward that most people will find the chair ultimately unusable. While the headrest can adjust vertically and can tilt slightly it can't be moved forward or back horizontally. Removing the headrest reveals a sharp edged top to the back...so that solution doesnt help.
Delivery was fast and it arrived in good shape. Directions to assemble were easy to follow. Assembly goes fast if you have an electric tool set with hex heads. The included hex key was a nice addition but it would have taken forever. The mesh seat and seatback are very comfortable and are as comfortable as the pricier chairs I've used over the years. Includes a headrest while some competitors would charge for that extra piece. The rollers are smooth and seem solid and the chair is fully adjustable with the exception of the lumbar support. That only moves up or down not in and out. Regardless plenty of lumbar support for most people. Definitely recommend this chair.
My husband recently bought me this chair for my home office and it has made a huge difference. It's very comfortable and I'm no longer experiencing any back pain. I definitely recommend this chair for someone that has to sit for long periods of time because it's supportive and made to last.