Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4 out of 5
4.4
(4,097 Reviews)
Open Ratings Snapshot
Rating breakdown 4,097 reviews
5 Stars
2,853
4 Stars
672
3 Stars
203
2 Stars
137
1 Star
232
85%of customers recommend this product. 
(
11 out of 13
)
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Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
3 out of 5
3
Comfortable. But not good for heavy men
on February 8, 2022
Posted by: Juezi
Verified Purchase:Yes
My weight is 200lbs. Work from home. It started cracking after one month. Getting worse recently after half a year.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
I expected a better chair for the money
on December 17, 2022
Posted by: Valued Customer
Verified Purchase:Yes
The tilt adjustment doesn't seem to work no matter how I set the tension knob the tilt tension doesn't seem to change at all. The tilt locking mechanism is cheap and flaky it only works when upright and sometimes it engages for no reason. The headrest wouldn't install properly due to a plastic burr which I had to file down with a file. And the chair is not very comfortable. Overall very poor quality for the price.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Old before its time
on May 18, 2023
Posted by: ARTHUR S.
Verified Purchase:Yes
The date of manufacture for this chair is 01Nov2021. So it was already old before I assembled it. After assembly the chair though admittedly comfortable was locked in the lowest position and the height adjustment was nonfunctional. Manufacturer promises to send replacement part in a month or so.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Union & Scale™ FlexFit Dexley Mesh Task Chair Bla
on September 20, 2022
Posted by: ANES K.
Verified Purchase:Yes
For the price this chair is super comfortable and supportive. No Complaints yet. Super easy to assemble as well
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great product
on June 2, 2022
Posted by: DAMON R.
Verified Purchase:Yes
Great chair. East to assemble and comfortable.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not comfortable anymore
on October 9, 2024
Posted by: DIANNA R.
Verified Purchase:Yes
When I first got this chair it was ok. I chose it because I needed a quick and less expensive replacement at the time. It wasn't the best but it worked for the immediate need. Now a year later and my back feels broken when I sit in this all day I don't think whatever lumbar may have been working is working anymore. As well the hydraulics seem to be breaking because when I come to my desk in the morning my chair is at low level and I have to raise it. (maybe I have a ghost). I am back to searching for a replacement. This time I will take more time and spend more money on the chair so I don't have to buy one every couple of years.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Comfort and Support
on February 9, 2023
Posted by: MARLENE S.
Verified Purchase:Yes
Chair was not difficult to assemble using the UTube video. Attaching the headrest was a challenge due to positioning. That said the assembled chair is both comfortable and supportive. Thank you Union & Scale.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Fits well
on January 24, 2021
Posted by: V.V.
Verified Purchase:Yes
The chair is comfortable and seems to fit my son who is 6’4”. Great for the price
Written by a customer while visiting Staples
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