I bought this chair for my home office and was happy with it for about a month. Now three months in the back has begun to sag and the armrests are heavily worn and discolored. I do spend a large amount of time in it however I still don’t feel that the quality is there for this price point.
The assembly process is very easy. The chair is comfortable. So far I have no issues. I work long hours and still feel good by the end of my day. The arm rests are the perfect height for me. Th head/neck rest works good when I need to relax. I recommend this chair.
At time of purchase the seat felt comfy. After sitting in it for a couple of 8 hr. days my rear aches. The 2.5 inch molded tabs under the mesh on each side of the seat frame puts pressure on the top of my legs. This pressure becomes painful. In case you wondering my weight is 204 lbs.. Due to these tabs I do not recommend this chair.
I bought this chair for the lumbar and neck support and the larger seat. I tried every chair in the store and this is the only one that fit where I needed it to fit. I've assembled 4 other office chairs and this one was by far the most difficult. Everything is metal to metal held together by screws. It was difficult to position the parts so you can screw them together Other chairs had at least some slide in components that made screwing parts easier. The neck piece was especially difficult to screw in. The deep recessed holes and no way to see where the screws should go. I also had problems with delivery as Staples sent it for pick-up rather than to my home address per the invoice. Neither the stores nor customer service were helpful.
Comfortable seems solid built tilting is very good. Head rest I can take or leave. Instructions to build the chair were the best I have ever seen. The only thing one of two plastic screw holes on the headrest was stripped out but the screw is snug and the headrest is seated in such a way that it really doesn’t effect anything.