I'm a reasonably average sized guy 5'11" 200lbs and I personally found this chair incredibly uncomfortable. The seat was too narrow which created a hard pressure on the outside of my thighs and the headrest even on it's highest setting was too low for me. My fiance on the other hand at 5'4" 120lbs found the chair quite comfortable. The construction seamed very good and the chair was very sturdy but just because the chair is rated up to 275lbs doesn't mean a 200lb+ individual will find it comfortable.
Great chair! Feels good and gives good back support. Only reason I didn't rate 5 is because the headrest while optional isn't as adjustable as I'd like. I'd like it if I could raise it up just a smidgen. I'm 5'10" and it feels like the headrest should be just a bit higher. Anyway great chair! I am satisfied with my purchase!
Working from home so we needed a good desk chair. This one was reduced & while it is fairly good we would have liked to be able to elevate the seat more. Comfortable to a point as mesh isn't the most plus so we use a memory foam cushion to make it better. Satisfied but not thrilled hence the 4 instead of 5 stars.