Very comfortable chair. Had to exchange the chair due to a defective support bar. It was cracked. The piece was back ordered. It appears it was a defective piece for many others as well.
So far impressed with the comfort of this chair and it's ability to be adjusted (tilt raise/lower lumbar support etc.). We spent a good deal of time trying out the other chairs in the store before we decided on this one that fit both of our needs. The weight rating is good (275) as one of us is a little hefty and needs a chair that will hold up. Time will tell if the chair will hold up over time.