I bought the chair for my father as a birthday gift. I've used it several times when I've stayed for a bit of time. It is exceptionally comfortable and very supportive. I like it a little less than my Herman Miller Aero that I use at home but at a price that is only 25% of the Aero chair its an amazing value.
I loved the chair until it systematically started to fall apart. It started with the back support adjustment breaking. It now reclines 100% of the time. Now the base of the chair broke and it is no longer usable. It had been very disappointing.
I've been through many chairs and this is the one that's my favorite. It is a spacious chair if you are a bit bigger. Supports thighs and back very comfortably. Good experience with this product.
The chair itself seems OK so far but this is the THIRD Dexley chair I've had! The first 2 were delivered damaged-in-the-box (same piece each time: the plastic shroud that covers the bar that connects the back to the seat). The only reason I have it now is that I had the store personnel assemble it for me to be sure that the same part didn't arrive broken a third time.