Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
2
Gas cylinder was shot within 9 months
on November 22, 2021
Posted by: James B.
Bought the chair in February. Kind of a pain to assemble but it was fine for a few months. Gas cylinder started randomly losing pressure by summer and by late October I was having to readjust several times an hour. Called to get a replacement cylinder which they assured me could be replaced. Ha! Part finally arrived. Soaked it in WD-40. Got the wheeled base off but the post going into the base wouldn't budge even with two vices and a rock bar. Was not in a good mood when I called back a second time. If you run into the same issue make them ship a replacement seat plate (and probably the five-point base for the wheels to be safe) at the same time.
The chair is very comfortable and the adjustable lumbar support is a real plus. The arm rests are adjustable 3 positions which is great. I would recommend this chair.
Two Stars! The chair is fine but does not go down as low as my old one. SO if yo have a keyboard under the desk on a slide out it my be problematic like mines. Won't return but would not buy again or recommend.