I bought this chair around a year ago. About 2 months ago I noticed it seemed to "drag" on my floor. I thought it was something with the wheels. Turned out the middle section had broken and was resting on the floor. This is unfixable and I now find myself shopping for another chair. Big disappointment.
Response from StaplesBy January 10, 2023
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
I had the previous model I purchased 4 years ago. Recently I noticed the front seat deformed and I found out the front pad has dislocated and the pad broken. This one has stronger to support the front pad and it's unlikely to dislocate. I recommend this over the old model which is also mesh. Assembly is rather easy but I recommend to have color mark so correct screws can be used.
Great office chair! The Dexley Mesh Task Chair is indeed that...a task chair. I'm able to complete my daily office tasks (8 to 10 hrs) comfortably with lumbar neck and leg support. I also appreciate the mesh. It makes the chair breathable. I am very satisfied! I do recommend the Dexley Mesh Task Chair.
I was looking for a high quality chair that didn't break the bank. This was it and it is perfect. Ergonomic headrest quality materials it checks all the boxes.