I put the chair together myself and it was simple until the final step - attaching the seat/back to the base. The seat/back is quite heavy once it's all assembled and was a bit awkward to attach but I got it. I do like the chair a lot - it's very sturdy and I don't get hot sitting on it because of the mesh. This is a professional office type of chair and I'm very glad to have it especially after 10 solid months of teleworking every day - with no change in the foreseeable future. My home office is pretty small and I've avoided this type of a chair because of that but this chair is making a world of difference for me. I'm very relieved that I finally made this purchase.
Great chair! My only reason for not eating the purchase a full 5 stars had to do with the lack of knowledge regarding your companies purchasable extended warranty. The cashier was mumbling lacked eye contact and confidence or knowledge about what the warranty entailed. To be frank it was quite embarrassing and it almost made my wife and I walk out of Staples and not purchase the chair. You cannot have associates at the register that don't know your products that affects the Staples brand. Overall we're very happy with the chair.
the chair is designed to allow you to be sitting for long periods of time without pain however the controls are very basic and the materials are very cheap. the chair looks bulky and ugly
Chair comfort will not be mistaken for an Aeron but the price point is much lower! As others have noted the lumbar suppport does not really want to stay in place. This might be due to height (6'1") or weight (230#) but it is the only negative I see (not that big of a deal). Overall pleased with purchase!