Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,184 Reviews)
Rating breakdown 4,184 reviews
5 Stars
2,898
4 Stars
683
3 Stars
207
2 Stars
145
1 Star
251
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Posted by: WayneS
Verified Purchase:Yes
Simple assembly. Comfortable to sit in. Good price.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: LLV
Verified Purchase:Yes
First of all I sat in this chair inside Staples and it was perfect; they delivered it and it’s extremely difficult to put together, the directions are useless; the lever that raises and lowers the chair is so far behind you that you have to turn around to use it while sitting in the chair instead of it being upfront, the lumbar support doesn’t move at all, it’s just a stationary lumbar lump. It is not comfortable and I am giving it away, get that, giving it away!
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Mr
Verified Purchase:Yes
Good, nice for gaming and professional.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Specs wrong for seat height.
on May 27, 2026
Posted by: Cyd
The chair is okay, but I specifically bought this chair because it stated the seat's lowest level was 16". It is more like 18 or 18.5. Also, the tension knob really does not make any difference. It's hard to twist, and I did not notice any difference in the tension. I would not buy this chair again.
Written by a customer while visiting Staples
Posted by: Ms A
Verified Purchase:Yes
I haven't had the chair long enough to give an honest overall review because I consider longevity important as well but so far the chair is okay. I have all sorts of joint problems. I work from home and I'm in that chair at least 12 hrs a day , ( with breaks that is). I have one hip replaced and two knee replacements and my back is almost hopeless. so far this chair is serving me well. I did get rid of my administrative chair that I have only had for maybe three years. I past it on and replaced it with this chair. so far I have no regrets.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Swivel-tilt mechanism not working and armrest pad
on May 12, 2026
Posted by: daz
Swivel-tilt mechanism not working (the 3-postion recline not moving in-out positions). Also, the left armrest pad is broken.
Written by a customer while visiting Staples
Customer Rating
1
Love the chair, but the CRRREAKING is intolerable.
on May 6, 2026
Posted by: ronmorgan7
Great chair, wonderful. But after about a month, it started this LOUD creaking, the loudest chair creak I've ever heard. Like, CRRRAAAAACCCCCKKKKK!!!!! You can hear it across the house. Right now I'm sitting on a cheap folding chair on a pillow. Tried tightening all the screws, spraying the mechanisms with lubricants. Nothing works. Just a huge disappointment, because except for this, I love this chair.
Written by a customer while visiting Staples
Posted by: Lorindawo
Verified Purchase:Yes
This was purchased for my son and he really likes it. Much more supportive than his old chair.
I would recommend this to a friend!
Written by a customer while visiting Staples