Much better on the back you figuratively feel as if you are floating. We did add padding to the arms and swapped the wheels but that will have no effect on the comfort of the back neck and hips. Great buy!
The chair was easy to put together by following the directions. It is a well-constructed piece of furniture and should give many hours of comfortable sitting pleasure. The price was right and I like all of the options that you can do with this chair.
Cant beat it for the price. Great lumbar support which was what I was lacking for the past year WFH. Very similar to a much more expensive chair I have in my office.