The only downside to this chair is that it had a weird chemical smell for the first week but that's gone away. I'm very pleased with the overall comfort and how solid it feels.
Only bought this a week ago or so… so time will tell. Seems very well built and is very comfortable. My wife did not like the headrest option so I did not install it. Wished there was a way to buy it without for a few less shillings.
Very clear assembly instructions and so far works perfectly as advertised. Has the lumbar and neck support of chairs costing twice as much. The mesh is cool and supports my 215 lb 6’2” body well. Highly recommended.