I kept debating on purchasing this chair. I am so glad I finally did it. What a difference this has made for my home office. I suffer from degeneration and arthritis in my neck and this has made a huge difference.
I'm still bothered that my previous chair Staples "Montbrook" only lasted three years and when I brought it into the store to show the manager there was apparently nothing that could be offered in terms of a reduction of price for the new chair I had to purchase. The interior cushion on the Montbrook had deteriorated to a point that there was very little cushioning left. This chair should have lasted more than three years.
This chair is comfortable nice armrests and the mesh is nice but the headrest is completely useless when sitting up. It only adjusts up and down not forward/back. I had a pillow from my old chair that I am trying to use to close the significant gap. Not sure what the purpose of it is unless you're leaning back and looking at the ceiling? Going to give it a try but I might have to return it.
The only downside to this chair is that it had a weird chemical smell for the first week but that's gone away. I'm very pleased with the overall comfort and how solid it feels.
Only bought this a week ago or so… so time will tell. Seems very well built and is very comfortable. My wife did not like the headrest option so I did not install it. Wished there was a way to buy it without for a few less shillings.