Lumbar support piece was very uncomfortable. Staples was very helpful and made my return process simple. I will continue to shop with Staples just not this product.
I am retired so I got this as a task/sewing chair. I had a regular small swivel chair but after sitting and sewing for hours my tail bone was quite sore. This doesn’t have any hard seat to put pressure on my tailbone. I wish it could go down a bit more as I’ve seen in other reviews but I just got a small stool for my feet. The arms and head rest don’t get in my way. And let’s face it it’s nice and big so I fit well! Plus I got it on sale with a little discount for buying it online. Overall I’m very pleased.