Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
1
Won't last
on November 5, 2021
Posted by: Douglas D.
I had the chair for about 4 months and it ripped on me. I used this for work while we all worked from home. Im 5'6 180lbs and it couldn't handle me sitting on it. Im very frustrated and I won't be purchasing anything from Staples again after this. 4 months... just long enough to void anything and put me in a bad spot. Im really frustrated. I just wanted it to last at least a year or so before it broke. Was very gentle with the chair. I babied it. super careful never just flopped down on it. Didn't matter. it ripped and im screwed. 4 months... just upset.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
I have had my eye on this chair for a couple years. It is the most sturdy of the mesh chairs Staples offers with adjustable height handles seat tension and back tilt. Very comfortable perfect for computer work
I needed this and thankfully I got it just in time. I suffered a sciatic event a week after getting this chair and it has been a god send. It lays back. It rolls well and overall it supports my heavier frame. Yay for this well constructed supportive chair. I can sit for hours in comfort.
Its avergae overall. Installation not so easy we had to struggle to fit in the chair wheels. Instructions are not easy to understand. I m using this chair since a week . No side affects identified yet
The bad: I never in a hundred years could have fathomed that the mesh would be composed of plastic! It’s supremely uncomfortable to sit on especially if it comes in contact with skin. There are also some somewhat sharp angles sticking off the sides of the chair seat and back it’s easy to hit your elbows on the hard edges of the chair back. After less than twenty minutes sitting in the chair I was already starting to hurt. The Good: The chair fit quite well and the adjustable lumbar was excellent at getting right where it’s needed. TLDR: Chair mesh material made of uncomfortable hard / rough plastic hard / somewhat sharp surfaces good ergonomics and lumbar.