Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
1
Did not last a year-uncomfortable garbage
on March 22, 2022
Posted by: Spoorweg
While a seemingly flexible comfortable design the seat is horribly uncomfortable if you are wider in the hips. The plastic seat frame jams up into the side of your thighs requiring me to put cushions on the seat to sit half comfortably. The mesh seat also separated from the frame and ripped after a year. Furthermore it says it is rated for up to 275# person 4-5 hours a day. I am 240# and the plastic base with the wheels split where the gas piston is inserted causing the piston to eventually push its way to the floor making the chair useless. It's cheap garbage and I do not recommend it.
Not a well constructed chair. I purchased it (2) months ago and after 2 months of use the chair suddenly will not recline. It does not feel well made- the armrests are loose. I am hopeful that I will either be able to repair or replace the chair. Not happy that after only 2 months- I am already having issues. Buyer beware!
The chair is excellent quality. I love how it adjusts to my body and it very comfortable when I’m playing my video games or just watching tv.
Written by a customer while visiting Staples
Customer Rating
1
Disappointing
on August 31, 2022
Posted by: Disappointed
I purchased 2 of these chairs. One for myself and one for my son. We both work at home. The mesh came loose on both of these chairs.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.