Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,101 Reviews)
Rating breakdown 4,101 reviews
5 Stars
2,854
4 Stars
673
3 Stars
204
2 Stars
137
1 Star
233
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
2
uncomfortable
on March 1, 2025
Posted by: Bob K.
This chair is uncomfortable. It feels like the back is pushing you off the seat. It needs to have an adjustment for the seat portion. Instructions were very good though. Only one screw was very hard to screw in. Also staples sent the wrong color.
Response from StaplesBy March 3, 2025
Hi Thanks for replying to our product review request. I have received your feedback and have shared this information with our Merchandising Team. If you experience any problems with the chair you will have 14 days to Return or Exchange the product for a replacement. I appreciate you taking the time to share your experience and if you have any other questions or concerns please contact Customer Support at 1-800-333-3330 or via Chat on Staples.com. ^MS
Written by a customer while visiting Staples
Posted by: Louis H.
Verified Purchase:Yes
Bracket that holds the wheels broke after 1 mo of use. Warranty claim submitted was advise back order on bracket. Fast forward no bracket available Company sent whole new chair after several months of waiting. Kudos to warranty claims personnel.
Written by a customer while visiting Staples
Posted by: JC.
Verified Purchase:Yes
Great for long days in the office!! Comfy and supportive for my back and hip pain.
Written by a customer while visiting Staples
Posted by: Geraldo
Verified Purchase:Yes
Needed a chair for home office set up and this was the best value for the price. My home office now looks and feel like an office.
Written by a customer while visiting Staples
Posted by: M.B.
Verified Purchase:Yes
I love this chair! Everything on it except the headrest is adjustable and it’s so comfortable! It was easy to put together too.
Written by a customer while visiting Staples
Posted by: Seth4437
Verified Purchase:Yes
Preface: I normally use this chair for about 3-4 hours a day. Over the last two weeks I have been working from home. So my usage has increased to around 12-15 hours a day. This chair has made this whole experience worth it. My only complaints come from my own misuse. I tend to lean my head forward due to my microphone placement. My neck ends up being a bit stiff until I corrected this use. The only complaint I have against this chair is the lack of how far it reclines. After hours of use you tend to want to straighten up by leaning back. The chair reclines about 25-30 degrees. For the price though one complaint like that I don't believe is a critical choice in buying. I would highly recommend this chair for the durability and comfortability with the price included. No noticeable wear after a year of moderate to heavy use. Mesh is still very firm and conforming like it was when I bought it.
Written by a customer while visiting Staples
Posted by: A.L.
Verified Purchase:Yes
I give the chair a 8.5 for comfort and 9 for sturdiness (out of 10). It is ergonomically a great chair to aid in good posture during long days sitting behind a desk. I personally like mesh chairs that breath well which helps reduce sweating when sitting for long periods of time.
Written by a customer while visiting Staples
Customer Rating
3
Not Very Supportive.
on April 24, 2022
Posted by: Bryan
The chair is fine overall but its a bit wide and the default position is closer to 50 degrees than 90. The headrest is unusable unless you really try hard to "sit" in the chair however doing so will put you in a position to lift your back from the very mediocre non adjustable lumbar pad. If this chair is under 200 bucks and you require a wider seat... sure but I'd keep shopping.
Written by a customer while visiting Staples