I like this chair it was uncomfortable to sit in it for long hours at first but I got used to it and now it feels comfortable. The plastic on arm of the chair however are not made to last as one already have already broke/snapped and I barely use them since they are wide for my body/height.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
The chair is very comfortable and fairly easy to put together. I would have given it a 5 if I hadn’t gotten to putting on the headrest and see that they gave the wrong size screws. Now I don’t have the headrest which was one of the main reasons I bought this chair.