Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,195 Reviews)
Rating breakdown 4,195 reviews
5 Stars
2,906
4 Stars
685
3 Stars
208
2 Stars
145
1 Star
251
86%of customers recommend this product.
(
51 out of
59)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Posted by: DAVID
Verified Purchase:Yes
This chair is comfortable and sturdy. The good price is even more of a bonus. If you like quality product at a good price you won't go wrong with this one.
Written by a customer while visiting Staples
Posted by: Work from home associate
Verified Purchase:Yes
The chair was not anywhere near as comfortable as the description or reviews lead you to believe. It broke after 5 months. I was sent a new part I didn’t receive for another 5 months. I cannot replace the part on my own and have had others try to no avail. Customer service advised me it wasn’t their problem and I could take the chair to a store for assembly and pay! I live a good 30 minutes from a store and it won’t fit in my car. They finally agreed to give me a coupon for the assembly after an hour on the phone with them. So I still have a broken chair and no way to get it to the store. Things break but the customer service offered will guarantee I shop elsewhere.
Written by a customer while visiting Staples
Customer Rating
5
Great chair don’t buy the Staples warranty though
on January 2, 2022
Posted by: Matt E.
Just put together my chair and I love it but after reading the warranty including in the assembly instructions I’m regretting adding the Staples warranty to my order as Worklife Brands includes a 7 year warranty with the chair. Bit of a rip off from Staples but nonetheless still a great chair
Written by a customer while visiting Staples
Customer Rating
1
Hurt my back and base of chair broke within 1 year
on January 1, 2022
Posted by: Scott N.
Chair was comfortable at first but then I had back issues because the chair would not sit up straight even in the upright position. If that wasn't bad enough the the base of the chair cracked within a year making the bottom of the chair scrape my floor. I can't figure out how to repair it now. I'm just going to have to buy a better built chair that costs more money.
Written by a customer while visiting Staples
Posted by: DENNIS K.
Verified Purchase:Yes
I had the older version of this chair that Staples made. I forget what it was called. In appearance they looked exactly the same. The new chair is great the adjustable lumbar support is perfect for my torso so it feels really good to sit in this upright. My only gripe is that it only has unlock to recline and lock to sit upright. The old model let you lock the back in 3-4 positions. I'd like the chair to be locked a little beyond perfectly upright which probably isn't good for me but felt the best. The new chair doesn't allow for that but it is still extremely comfortable to sit in.
Written by a customer while visiting Staples
Posted by: ERIC K.
Verified Purchase:Yes
Like it! Love the service even more. Thank you Eric.
Written by a customer while visiting Staples
Posted by: Becky M.
Verified Purchase:Yes
I ordered this chair and it was delivered the next day. It was pretty easy to put together and it's super comfortable. With no padding under the mesh it creates less force on my tailbone.
Written by a customer while visiting Staples
Customer Rating
5
Best service I ever had was from Ms. Abby!!!!
on December 28, 2021
Posted by: LENWOOD H.
Verified Purchase:Yes
Love the chair. Most of all love the service provided by Ms Abby at the store off route 30 in York Pa!!!!
Written by a customer while visiting Staples