Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4 out of 5
4.4
(4,195 Reviews)
Open Ratings Snapshot
Rating breakdown 4,195 reviews
5 Stars
2,906
4 Stars
685
3 Stars
208
2 Stars
145
1 Star
251
86%of customers recommend this product. 
(
51 out of 59
)
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Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
4 out of 5
4
Good chair for the money
on February 5, 2022
Posted by: BRIAN K.
Verified Purchase:Yes
Comfortable and provides good support. Assembly was easy but one of the components that locks and unlocks the recline feature didn't work. The holed didn't align so the pin to lock it did not go through. customer service at union & Scale was great. They gave me the option to return the chair for a new one or send me a replacement part. The replacement part came quickly and worked the way it should. I'm 6'2" 215 lbs and the chair is very comfortable.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Seat is not good
on February 5, 2022
Posted by: Natalya
Verified Purchase:Yes
Overall the chair is pretty comfortable. However after 7 months of use the seat fabric is starting to come apart.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Amazing Customer Service
on February 3, 2022
Posted by: Dan F.
Verified Purchase:Yes
I bought my Dexley chair over a year ago and had an issue where the main shaft below the seat went thru the base and now rests on the floor. I called the 1-800 number on the Union & Scale webiste and had an awesome experience. They answered right away and shipped out a new part immediately. It has been a while since I had a great customer experience like that. I never really considered the brand for an office chair but Union & Scale just crushed it and made a customer.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Amazing!
on February 3, 2022
Posted by: RENEE T.
Verified Purchase:Yes
Great lower back support
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair. Comfortable.
on February 2, 2022
Posted by: JOSEPH G.
Verified Purchase:Yes
Our local Staples didn't have the chair available to take with us. The chair was delivered to quickly. It was easy to assemble. We've been using the chair for 2 weeks. It is sturdy and comfortable.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Comfortable Chair
on February 2, 2022
Posted by: REGINA S.
Verified Purchase:Yes
Pretty comfortable decent lumbar support. Light weight but seems sturdy. Easy to assemble. Overall good chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good chair EXCELLENT service
on February 2, 2022
Posted by: STEVE L.
Verified Purchase:Yes
I expected delivery in 3 days it arrived the next day! Chair is comfortable and significantly better than the traditional executive chair I had for 7 years.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
FlexFit Dexley Mesh Chair
on February 1, 2022
Posted by: VIOLA E.
Verified Purchase:Yes
Very comfortable. I'm 5/5. With the addition of a footstool I found I could adjust it to the perfect height very easily just by pulling the handle. Great support for my lower back. I did add a memory foam seat cushion it's perfect.
Written by a customer while visiting Staples
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