Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
2
Mesh Seat not sturdy
on December 11, 2022
Posted by: Deb
Mesh came apart on the side of the chair. It is collapsed on one side and not really any way to repair it without taking the whole chair apart.
Response from StaplesBy January 10, 2023
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Love this chair it’s very comfortable the back support and raising arm rests are an extra bonus from my last chair. I tried out many chairs until I sat in this one and was sold.
My wife and just purchased a new office chair for our home office. First one in about 20 years. We love the chair but more importantly we love the fact that Staples always has what we need for our home office. Whether it is printer ink or printers paper or computers we find all that we need at Staples. And the staff is always friendly and helpful. Ted Arntz
Written by a customer while visiting Staples
Customer Rating
3
My experience
on February 28, 2021
Posted by: jamienosliw
I have been working from home for the past 6 months. I had a desk chair that I had previously bought with looks and decoration in mind rather than functionality. I had to kick it to the curb when it started hurting my back to sit in it too long as I work 12 hours a day from my desk. I did my research on what type of chair to buy and I figured this was my best bet. It arrived quickly and the first couple of months I LOVED it. It has cut down on the pain in my back and it is just overall a comfortable chair. My one issue with it is that the mesh after a while isn't as tight as it is when you first get the chair causing it to not be as ergonomic. It still is comfortable but I wish I got some more use out of it before it started to go soft. I will keep it until I cant but for the price (when it wasn't on sale) I expected it to last a little longer.
For me this chair is not comfortable at all and is causing the shoulder pain. Also I believe returns are not so easy in staples and this shows item is not eligible for return.