Great chair! My only reason for not eating the purchase a full 5 stars had to do with the lack of knowledge regarding your companies purchasable extended warranty. The cashier was mumbling lacked eye contact and confidence or knowledge about what the warranty entailed. To be frank it was quite embarrassing and it almost made my wife and I walk out of Staples and not purchase the chair. You cannot have associates at the register that don't know your products that affects the Staples brand. Overall we're very happy with the chair.
Having worked in an office building for years that use these types of chairs; it was a must I get a similar chair for my home office and I couldn’t be happier. This chair provides great support and works for myself (5’5”) or my husband (6’4”); he was amazed in the comfort and support provided.
I ordered three of these chairs. It has been 1.5 years and every single one of them drags on the carpet and is slowing ruining our carpet. They have all been used by different people and different amounts of time so it is clearly a defect in the chair.
I am a tall (6'5") and heavy (250) person who sits for long periods at my desk. This chair is surprisingly comfortable and supportive. Fits me very well. It seems well made and sturdy like it will last for awhile. For the price - especially when on sale - I don't think you can find better.