I have lowered the arm rests as much as I can but they are still too high. There is room for them to go down more but the lever doesn't allow it. Other than that it is very nice.
Comfortable and provides good support. Assembly was easy but one of the components that locks and unlocks the recline feature didn't work. The holed didn't align so the pin to lock it did not go through. customer service at union & Scale was great. They gave me the option to return the chair for a new one or send me a replacement part. The replacement part came quickly and worked the way it should. I'm 6'2" 215 lbs and the chair is very comfortable.