Good chair. I like the mesh and the chair is comfortable. I wish it rose just a little higher but maybe I will just lower my table. I don't use the headrest - it is so far back that when I rest my head on it my bi-focals are looking at the level 5' off the ground and my distant vision is toward the ceiling although when the back is released and one leans way back I could see napping with my head on the headrest and my feet on the table! If the headrest went higher it might be more useful to me but it is really too low - I am about 5'11". But I don't really expect to use a headrest anyway.
Great customer service at the store; placed on-line order. Delivered a day early. Solid packaging easy to assemble. Ordered this for my husband bc of how much he loved the same one my son already purchased.
Joe and Coleman really took care of us. Explained the product options and assembled the chair for us. Very helpful and friendly. The chair itself is wonderfully comfortable. Perfect for our needs.