Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
2
Cheap Plastic Wheel frame
on April 24, 2022
Posted by: N Rao
Wheel frame broke and now the chair dragged on the carpet and destroyed the carpet. Cheap make.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
The chair is fine overall but its a bit wide and the default position is closer to 50 degrees than 90. The headrest is unusable unless you really try hard to "sit" in the chair however doing so will put you in a position to lift your back from the very mediocre non adjustable lumbar pad. If this chair is under 200 bucks and you require a wider seat... sure but I'd keep shopping.
This chair is so worth it. It was easy to assemble. Parts separated in different packaging. # rd. Clear directions with pictures. Allen head tool enclosed. Chair is adjustable. Buy this chair!
The chair is excellent.....best I've every had. It's so much better for my aching back and the headrest is a nice touch to relax the neck muscles on and off throughout the day. The sales rep is super....helped me find a better price on line than what was in the store.
At the tilt-lock position the chair back leans entirely too far back and exacerbates my back pain. If you like to sit up and have good ergonomic back support look elsewhere.