I ordered it for delivery and put it together myself. The assembly wasn't difficult. The chair is much more comfortable than the two chairs that it replaced. I wasn't expecting this to compete with a Herman Miller or Steelcase chair for the cost. After sitting in it for eight hours throughout the work day my back isn't hurting and the chair seems like it will hold up for a while.
Written by a customer while visiting Staples
Customer Rating
1
Poor quality
on August 18, 2021
Posted by: CR
the mesh seat ripped - waste of money - I have only had the chair for 60 days!
It's almost a great fit with the exception that the arm rests are too high at their lowest setting. Considering this chair is meant for larger people it seems like an oversight in the design that it cannot accommodate people with long arms. I've been using it without the arm rests and it's been good otherwise.
This was a great chair for about 3.5 months until the armrests started to break at the seams of the padding it became very uncomfortable because of the padding poking into your skin or clothes. It has also developed some amount of leak in the cylinder and causing you to sink to the floor at a very slow pace. It has also started creaking very loudly so much so that if I'm talking to someone and I lean back they can hear it. I'm 6'3 225 and use this chair to game and do other normal things at my desk but after 3.5-4 months of usage these things have just started to develop I tried WD-40 on for the creaking and sprayed every bolt that I could see and the creaking persists. All in all I would recommend this chair if you put 3-5 hours a day in it but would recommend something more expensive if your are going to use it more.