Chair is OK---Website and follow through; not so m
on February 3, 2021
Posted by: WILLIAM B.
Verified Purchase:Yes
Chair is OK; but it took ordering the darn thing 2 times. I ordered it and "they" said they delivered it a week later instead of a couple days and then "they" reordered it and 3 days later where is the chair? I finally said to refund my money which they were only too happy to do to get me off "their" back. I waited a week or so and reordered and even though it was a little late at least I finally received the chair. Assembly was easy and completed quickly without any undue questions or anything else. I like the adjustable lumbar support which is why I bought it in the first place.
Chair is comfortable for me. The lumbar support felt just right. Adjustment for height seat depth and resistance to leaning back are all easy to use and intuitive. What was a pleasant surprise was how easy it was to assemble. All the fasteners are packaged in a group and labeled so no digging figuring and sorting. A single allen wrench fits all and is supplied. No other tools needed. There were no sharp corners and everything lined up and fit perfectly.
Chair seems sturdy but had a major flaw in that there is only one locked position. That position puts the back in a very uncomfortable place. It makes you feel like you are being pushed forward out of the chair. Chair is being returned.