Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
1
Not Even Worth the Sale Price
on August 9, 2022
Posted by: Cyndal S.
I purchased this chair three months ago I work from home two days a week so this has not had daily use and I have the same issue it appears others are having. One side of the mesh on the seat started separating about a month in and at this point the chair is unusable unless I want to endure hip pain for hours afterwards. I am so glad I purchased the protection plan please beware and consider doing the same if you are wanting to gamble on this chair.
I work from home an am on the computer all day. I like this chair because the lumbar support and head rest are adjustable to fit me perfectly. The mesh keeps me cool too!
This chair is so great. I can't believe I waited 2.5 years of online work to finally order a nice ergonomic chair. It is just firm enough while staying soft. The back and neck support is phenomenal. The assembly was relatively easy but did require a second person at one part. I have only positive words to say about this chair. I highly recommend it!
Comfy cheap chair but it's causing runs and rips in my shorts and pants. The chair has ruined 3 pairs of shorts and a pair of pants. I noticed I had rips and runs in a pair of golf shorts that weren't there before. I thought it may be age. I had on a brand new pair never worn before golf shorts and sat down on this chair. I made note the shorts were fine from my drive. After an hour of sitting I get up and inspect my shorts. The shorts were torn up in one 5 inch by 5 inch square on my right leg. The fabric of the chair isn't frayed or torn. It's just the friction from my leg and the chair and the fabric of the chair. Hopefully the cheap pad I ordered fixes this problem. The chair has costed me more in shorts at this point which is infuriating to even type then the chair itself at this point.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
I got my chair at least 5 years ago in store @ my local STAPLES store. I love how far it leans back & it is super comfy for long days at my office. I haven't had any issues w/ my chair at all & it is still going strong!