Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,195 Reviews)
Rating breakdown 4,195 reviews
5 Stars
2,906
4 Stars
685
3 Stars
208
2 Stars
145
1 Star
251
86%of customers recommend this product.
(
51 out of
59)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
1
Disappointing
on August 31, 2022
Posted by: Disappointed
I purchased 2 of these chairs. One for myself and one for my son. We both work at home. The mesh came loose on both of these chairs.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples
Customer Rating
4
The review is good for the assembly process only
on August 31, 2022
Posted by: Mohan
Verified Purchase:Yes
Purpose: Desk chair for my son's dorm room. Portability: Carrying the box up two flights of stairs a major back-breaker. I have no clue why vendors of heavy objects do not spend any money on designing better outer packaging which makes it a little more convenient to lift & carry up on stairs! Assembly Process: Very poor documentation and ill fitting parts. It took almost 1-1/2 hours for myself and my son to assemble it in crowded & narrow space. Initial Impression: Looks good and appears solid. Time will tell how durable it is.
Written by a customer while visiting Staples
Posted by: Elliot l.
Verified Purchase:Yes
Chair broke around the 2 year mark. I am 6'1 Ht. 200lbs surprised it was unable to support me for such a short time frame. For the money I would buy something else.
Written by a customer while visiting Staples
Posted by: ANDREW B.
Verified Purchase:Yes
Well it was broken in the plastic piece covering the big curve right behind the seat. And the arms are not level at any setting so one are is higher than the other. the headrest hits me in the back of my neck also but I am 6 3 but short people the arms rest will be to and uneven seriously.
Written by a customer while visiting Staples
Posted by: JACKIE K.
Verified Purchase:Yes
Easy to put together (20 minutes) and very comfortable! Head rest and lumbar support are perfect with my bad back!!
Written by a customer while visiting Staples
Customer Rating
1
Broken After Just a Year - Don't buy!
on August 29, 2022
Posted by: Amber M.
After a little over a year the center part of the base is dragging on the carpet. Huge disappointment.
Written by a customer while visiting Staples
Posted by: JOANN T.
Verified Purchase:Yes
Nice chair but online says 189.99 and we paid 299.99
Written by a customer while visiting Staples
Posted by: LG
Verified Purchase:Yes
The chair is great extremely comfortable and very easy to assemble except for the head rest. It was really difficult to attach the head rest to the back of the chair (this is the last step). There are no holes for the two screws to screw into on the back of the chair only what I can describe as notches. In order to get the thread of the screw to line up to the thread on the notch you really need to press down HARD and at an angle In order for it to attach. Otherwise you just keep turning and turning the Allen wrench. Frustrating! Once we figured that out it was fine but it took a while.
Written by a customer while visiting Staples