Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,184 Reviews)
Rating breakdown 4,184 reviews
5 Stars
2,898
4 Stars
683
3 Stars
207
2 Stars
145
1 Star
251
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Posted by: Hilltownroots
Verified Purchase:Yes
I have been using the chair for a couple weeks and like it a lot. The back reclines and the seat tilts a little with it - a good thing. I like the headrest to support my head (duh!) when reclined. I replaced the casters with rollerblade-type wheels. This is a nice upgrade to consider. There was nothing wrong with the original casters but the replacement wheels are nicer. The 7-year warranty gives me confidence in the durability.
Written by a customer while visiting Staples
Posted by: Z
Verified Purchase:Yes
After a couple months the mesh seat sunk making this chair actively painful to sit in. My legs hurt for a couple days even after no longer sitting in it. I am 85lb LESS than the rated weight so this should not happen.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples
Posted by: ANNA D.
Verified Purchase:Yes
My coworker sat in the same chair they were not small. Very strong chair
Written by a customer while visiting Staples
Posted by: J.R.
Verified Purchase:Yes
The chair is highly adjustable and sturdy it’s so comfortable when leaning back I (almost) fall asleep at work
Written by a customer while visiting Staples
Posted by: CHARLES S.
Verified Purchase:Yes
This has turned out to be a great chair for my back the adjustable lumbar support feels really good.
Written by a customer while visiting Staples
Customer Rating
1
Disappointing
on August 31, 2022
Posted by: Disappointed
I purchased 2 of these chairs. One for myself and one for my son. We both work at home. The mesh came loose on both of these chairs.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples
Customer Rating
4
The review is good for the assembly process only
on August 31, 2022
Posted by: Mohan
Verified Purchase:Yes
Purpose: Desk chair for my son's dorm room. Portability: Carrying the box up two flights of stairs a major back-breaker. I have no clue why vendors of heavy objects do not spend any money on designing better outer packaging which makes it a little more convenient to lift & carry up on stairs! Assembly Process: Very poor documentation and ill fitting parts. It took almost 1-1/2 hours for myself and my son to assemble it in crowded & narrow space. Initial Impression: Looks good and appears solid. Time will tell how durable it is.
Written by a customer while visiting Staples
Posted by: Elliot l.
Verified Purchase:Yes
Chair broke around the 2 year mark. I am 6'1 Ht. 200lbs surprised it was unable to support me for such a short time frame. For the money I would buy something else.
Written by a customer while visiting Staples