Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
1
Horrible chair. I wish I read the reviews.
on September 25, 2022
Posted by: Kerri
1. This chair is not the proper size unless you’re extremely short. The headrest is literally lower than my neck and extremely uncomfortable. It’s not a headrest unless you’re less than 5 feet tall. I’m 5’9” which is pretty average height and it’s nowhere near being high enough to be a headrest. And it didn’t adjust higher or lower. 2. As other reviews have said the lock function is not really a lock. The chair still tilts back at an uncomfortable angle. I bought this chair to improve my posture and because I needed a headrest. It’s worse than the chair I have. Extremely disappointed and now I have to go through the hassle of taking it apart and returning it.
I was shocked how great it feels in this chair. I had two previous chairs and they seem to start out being great but don't hold up! The cushion segments and they look comfortable but did not hold up!!
Chair is not comfortable head rest is too high and the mesh is coming apart. Don't waste your money!
Response from StaplesBy September 26, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.