I've owned this chair for 6 months now. I work from home so I sit in it about 8-10 hours a day everyday. About 5 months in and the fabric has ripped from the plastic on the sides of the seat. The hydraulics randomly slip and the seat goes lower. Definitely not impressed and was lucky enough to purchase the Assurion warranty and got my money mostly back. Wouldn't recommend as it didn't last long IMO.
Suits well for tall body types however my only issue is that when it’s in resting position I just wished it were more upright. Other than that a great chair.
Headrest does not fit properly to align the holes so that you can actually attach it. Not happy I paid for a piece I will probably have to zip tie to the chair to potential use it.
Chair was comfortable and quality seemed good at first. However the mesh on the seat ripped away from the sides after only 4 months causing my bottom to touch the hard plastic base. I weigh 170lbs and use the chair in my home office.
Response from StaplesBy October 25, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.