Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
4
A pretty good chair
on October 19, 2022
Posted by: Gregory
The chair is fairly comfortable and was easy to put together. The real issue is that it no longer stays elevated. I’ve had this chair for some time now but now it sporadically drops without warning which is pretty annoying.
I love this chair! Not only is it so comfortable but ergonomically it’s genius! The positioning of the arms and headrest help a lot with my carpal tunnel. I wish I would’ve purchased this chair sooner.
I surprised my wife with this chair and she loves it. She has scoliosis and her old chair made things worse. The first hour of using this chair and she could already feel the difference.
I filmed a small youtube short showcasing this product here: https://youtube.com/shorts/_9YwSUKboOA Overall it is a nice chair. Since I got it at half the original price of $299 it was a solid deal in my opinion. There are some small flaws that I don't like for example the seat doesn't go high enough for me the lumbar support doesn't stay in some places when adjusting the edges of the seat are hard and plastic etc. However these are just some personal things I didn't like. Overall the chair itself is comfortable and does all that it should do. I am happy with my purchase and I will probably use this chair for a long time if it lasts.
Not even 5 months old and seat fabric web has torn away from the frame. Very disappointed.
Response from StaplesBy October 25, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
The chair is comfortable and fairly adjustable though being short I find the lumbar is a bit high. The directions were incredibly easy to follow - until we got to the headrest. Two of us spent 15 minutes to put the chair together and another 15 minutes trying to put the headrest on until we gave up on that part. Also it really takes two people.
I tried all of the chairs at the store and this chair has it all. Its comfortable breathable and doesnt retain temperatures. The headrest and built in lumbar support add to the comfort.