Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Average customer rating
4.4
(4,184 Reviews)
Rating breakdown 4,184 reviews
5 Stars
2,898
4 Stars
683
3 Stars
207
2 Stars
145
1 Star
251
86%of customers recommend this product.
(
44 out of
51)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN56946) - Black
Customer Rating
5
Good for my back
on December 15, 2025
Posted by: Charlie8080
This chair is great for my back. I bought “roller blade wheels” to replace the plqstic wheels it came with, very nice
Written by a customer while visiting Staples
Posted by: MM
Verified Purchase:Yes
Really comfortable and easy to put together. I would highly recommend this chair.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3
Don't purchase if you want a good head rest
on December 4, 2025
Posted by: Hello
The chair overall is comfortable and supports my lower back with adjustable lumbar support. The Tilt-lock feature does not work. The chair tilts back, only after applying a lot of force but the lever to lock it does not work. The head rest is awful. If you're looking for good head support do not buy this chair. It juts your head forward and is horrible for your posture.
Written by a customer while visiting Staples
Posted by: James B.
Verified Purchase:Yes
I have been using this chair for about 3 weeks. So far I like everything about it. Just hope it holds up.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
NOT FOR HOMEOFFICE
on November 16, 2025
Posted by: Dawit
After using this office chair for years plus, I’ve noticed significant issues with comfort and functionality. At first, it seemed fine, but over time, the seat cushion has become increasingly uncomfortable, especially during long work sessions. The padding feels worn out, and it puts pressure on the lower body, making it hard to sit for extended periods.
The back support has also declined. Instead of helping maintain proper posture, it now causes lower-back discomfort, and I often find myself needing to adjust or stand up to relieve the pain. This makes it difficult to use for daily work.
Another major problem is the lack of proper adjustment options. The chair doesn’t offer smooth or flexible angle adjustments — it only tilts when pushed backward or forward, with no real locking or precision control. This makes it hard to find a comfortable sitting position and limits its usability.
Overall, the chair has not held up well over time. What started as a decent purchase has turned into a source of discomfort. I wouldn’t recommend it for anyone who needs long-term support or a chair for regular daily use.
Written by a customer while visiting Staples
Posted by: “Teach”
Verified Purchase:Yes
Very comfortable chair. The support pad for the lower back fits perfectly.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: R.W.
Verified Purchase:Yes
I am extremely disappointed with this chair. I purchased it about 18 months ago and for the price I expected it to last for a reasonable amount of time. Unfortunately it completely broke this week. One of the main support joints just gave way and the chair is now unstable and unusable. It's clear from looking at the break that it was just not well built. The materials feel flimsy and the construction quality is simply not what it should be. For a piece of furniture to fail after only a year and a half of normal use is unacceptable. I would not recommend this product to anyone. Save your money and invest in something sturdier from a different brand.
Written by a customer while visiting Staples
Posted by: G.L.
Verified Purchase:Yes
Staples put this chair together and did a terrific job. It looks great in our apartment and is very comfortable as well.
Written by a customer while visiting Staples