It’s solid! Doesn’t tilt towards one side. Has good back support. When you lean back it doesn’t let you slide forward which is good. I had a leather chair in the past and when you lean back you tend to slide forward which puts more pressure on your knees.
I work at home 40+ hours a week and have begun experiencing back issues & sciatica pain. So I need a chair that offers a little better back support. This chair is not bad but I need a little options such as the ability to adjust the seat depth and the back of the chair. It's an awkward fit for me and not helping my back. I also would like a foot rest on my chair to elevate my legs periodically throughout the work day. I may gift the chair or return it.
Broke after 2 mo tilted backwards and the whole mechanism is loose even though it is screwed in tight. 1 year later the thing just drags to the floor wont stay up. You might as well get a bucket and call it a chair.
Response from StaplesBy January 10, 2023
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
I bought this chair around a year ago. About 2 months ago I noticed it seemed to "drag" on my floor. I thought it was something with the wheels. Turned out the middle section had broken and was resting on the floor. This is unfixable and I now find myself shopping for another chair. Big disappointment.
Response from StaplesBy January 10, 2023
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.