Have had this chair less than a week and the tilt tension completely stopped working. It broke and is super stiff so no longer tilts no matter what I do on the adjustment knob. Will either return or reverse charges on my credit card. It went from being fine to no tilt literally in 30 seconds of trying to adjust the tilt tension.
This is our 2nd chair got one a year ago when wife started working from home 2x week. Now both our situations are probably permanent at home so I retired the dining room chair I had been using since March. Best value for a chair with swing up armrests.
The chair is comfortable enough but is hard to sit in for the entire day as it doesn’t recline which we knew when we bought it. We’ve added a little pillow to the head rest for additional support.
I would have given it five stars but I would like the seat to be a little softer. I'll probably have to buy something to create more cushion. Otherwise the design and especially the lift up arms are very nice.