Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Average customer rating
4.3
(803 Reviews)
Rating breakdown 803 reviews
5 Stars
516
4 Stars
163
3 Stars
51
2 Stars
30
1 Star
43
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Posted by: N.D.
Verified Purchase:Yes
I thought I had purchased black but I am satisfied with the chair. It is a little difficult to put together but I did it and all is good
Written by a customer while visiting Staples
Posted by: J.F.
Verified Purchase:Yes
I really like it. May even order another one.
Written by a customer while visiting Staples
Posted by: M.W.
Verified Purchase:Yes
I ordered this chair since my mother has the same one. It helped me with my back pain. Unfortunately the screw holes on one arm don't line up with the screw holes in the chair so I've been unable to complete the assembly. Would like to send it back or preferably just get sent a new left arm.
Written by a customer while visiting Staples
Posted by: L.V.
Verified Purchase:Yes
Great chair & bought at reduced price. Rolls easily on carpet.
Written by a customer while visiting Staples
Posted by: IVEY W.
Verified Purchase:Yes
This is a good office chair and I like that the arm slides up so I can play guitar
Written by a customer while visiting Staples
Posted by: Maxwell F.
Verified Purchase:Yes
I really wanted to like this chair looks comfortable but the arm rests are oddly too far apart and the seat cushion is very thin making it hard to sit on. Will be returning it.
Response from StaplesBy March 24, 2025
Hi Maxwell thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Posted by: E.L.
Verified Purchase:Yes
Must get the protection plan. For price it is what it is. With their protection plan it’s definitely worth having for casual use. 8+ hours on it a day; I’d recommend something else.
Written by a customer while visiting Staples
Posted by: ROBERT
Verified Purchase:Yes
I have seen this problem with other manufacturers as well so I will not make this a critical review however there is a problem between the size of the piston and the diameter of the hole at the center of the base where the piston becomes mounted. The engineers definitely made a mistake somewhere with either the anticipated specs of the piston or the size of the opening within the base because they do not properly fit. The issue is that I assembled the chair and slowly but surely the piston began to sink through the base to a level where the bottom of the piston began scraping the carpet. Luckily I have carpet and not wood floors otherwise you can imagine what would have happened. I imagine there are numerous manufacturers around the world for office chair pistons and the circumference can slightly vary by mere centimetres from one factory to the next so my intuition tells me that is the root of this defect. Basically the engineers didn't measure the piston radius properly to ensure the specs would fit properly into the radius of the base opening. so unfortunately it will not properly support the piston and chair unless you add wedges around the base opening. I came up with the idea of using one of those clear plastic caps which are included with laundry detergent bottles and I trimmed off the upper band so I could seat it within the base opening and now the piston sits/seats at the height where it should be. Otherwise the chair itself feels comfortable and well made. I also like the flip up arms.
Written by a customer while visiting Staples