Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Average customer rating
4.4
(2,426 Reviews)
Rating breakdown 2,426 reviews
5 Stars
1,640
4 Stars
453
3 Stars
150
2 Stars
78
1 Star
105
83%of customers recommend this product.
(
25 out of
30)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Customer Rating
3
Chair is great while it works.
on July 12, 2021
Posted by: Heather O.
The chair is great very comfortable. HOWEVER it broke after less than 8 months and while the replacement part was free under warranty the process of replacing the piston was a major pain. The part came with zero instructions or tools and took more than an hour to put in. Also left metal shavings all over the floor. If you have to replace the piston use a metal sledgehammer on the bottom of the piston. Remove the 4 screws to remove the bottom plate of the chair spray WD-40 on each opening of the top of the piston including the green button. This will help loosen it when taking a pipe wrench to twist it free. Just some helpful hints to save yourself a lot of time effort and likely tears. Also the chair itself took forever to arrive. "Shipped" in early June and arrived late July. It had to be reshipped because the first one was sent to a warehouse and apparently lost. All in all would probably not buy again knowing what I know now but the chair is comfortable and relatively affordable.
Written by a customer while visiting Staples
Posted by: Well-seated customer
Verified Purchase:Yes
I sat in several chairs before deciding on this one. Glad I did. Ergonomically agrees with me.
Written by a customer while visiting Staples
Customer Rating
5
Bought this chair in 2019
on July 4, 2021
Posted by: Sam T.
This chair was a gift to myself for landing a new job at the beginning of 2019. After one and a half years the padding is still good. I've have been working full time from home for about a year now. After working I usually game at some point in the afternoon for another 1-3 hours. When I'm not using it my 12 pound cat is napping on it. It's almost in constant use by someone in the house and it's held up well. I have had to tighten the arm rest once or twice but I watch videos while sitting sideways in it. I have abused it quite a bit but it's been going strong!
Written by a customer while visiting Staples
Posted by: WILLIAM S.
Verified Purchase:Yes
Very good quality for the price and quite comfortable…easy assembly
Written by a customer while visiting Staples
Posted by: STEPHEN G.
Verified Purchase:Yes
This chair is sold comfortable and perfect as an office chair. Assembly was a little challenging as I had a little difficulty aligning the back of the chair with the frame for a while but other than that the process was good. Love the chair!
Written by a customer while visiting Staples
Posted by: IRA W.
Verified Purchase:Yes
Review title says it all. In all the years I have owned office chairs both at home and on the job this is hands on the most comfortable chair I have used. It just feels great hours on end. That being said I would spring for in-store assembly. It is worth the money.
Written by a customer while visiting Staples
Posted by: RAYMOND D.
Verified Purchase:Yes
It was very easy to assemble. Looks great and it is very comfortable.
Written by a customer while visiting Staples
Customer Rating
1
Wow!!
on June 28, 2021
Posted by: Joann
I have never had such a difficult time putting a chair together the holes don't line up and how are you supposed to hold the back to attach it to the seat???
Written by a customer while visiting Staples